If the return goods requirement is caused by our make mistake or quality problems, we will deal with the return problem in the shortest time.
But if it is caused by size mistake measured by buyers, or personal dislike the style, color or other personal reasons, we are afraid that Ogotobuy.com will not accept the demand of return goods.
Since you sign the goods within 30 days, Ogotobuy.com will provide you return or exchange goods service, and Ogotobuy.com will undertake the freight.
Please make sure the tags and packaging is unbroken, when you return the goods.
If the damage is caused by your personal reasons (such as size adjustment, washing, or long time using and so on), we will not accept return goods.
Please choose the common express when you return or exchange goods. Temporarily, we do not support freight collect, so if it is your first time, you can claim payment from Ogotobuy.com. And the reimbursement will be saved in the virtual trading of Ogotobuy.com, you can enter in "my account" to check it.
Gift bags or goods in a suit can not be partially returned, because if so, when other buyers can not enjoy the discount when they purchase the rest goods in the bag or suit.
Pictures and information is only for your reference. The settings of your computer screen may alter the color of the pictures shown on .com. There maybe slight color mismatches between the color of your item and the color shown on screen. Please confirm with the real products.
Thank you for your support of Ogotobuy.com, and Ogotobuy.com will provide the best quality goods and service as always.